The NTUC Ordinary Delegates’ Conference 2021 Secretary-General's Report looks at the progress made thus far to help our workers achieve better wages, welfare and work prospects through three key focus areas – Innovating our Business Model, Innovating our Membership Model and Innovating our Training Model, underpinned by our Digitalisation drive. The Labour Movement must continue to work collectively to stay relevant to workers and companies through the evolving labour and economic landscape.