This privacy policy sets out how NTUC collects, uses, discloses and protects any information that you give to NTUC when you use NTUC Digital Services, in accordance with the Personal Data Protection Act 2012 (Act 26 of 2012). This privacy policy should be read together with the Terms and Conditions for the use of NTUC Digital Services, which will prevail in the event of any conflict or discrepancy.
NTUC is committed to ensuring that your privacy is respected and protected, and that the personal information you provide is handled confidentially. Should we ask you to provide certain information by which you can be identified when using NTUC Digital Services, you can be assured that it will only be used in accordance with this privacy policy, our Terms and Conditions for the use of NTUC Digital Services and the prevailing laws in Singapore.
NTUC may update this privacy policy from time to time due to amendments to the law or changes to our internal processes. We therefore recommend that you re-visit this page regularly to learn of any updates in this policy.
A cookie is a small file which may be saved on your mobile or other internet-compatible devices, for example smartphones and tablets when you use NTUC Digital Services. Our use of cookies is to make your experience better by improving user interaction and will help recognise you when you use NTUC Digital Services.
We will also use cookies to analyse data on webpage traffic in order to improve NTUC Digital Services by tailoring it to customers’ needs. We will use this information only for statistical analysis purposes, after which, the data is removed from our system.
Cookies do not give us access to your mobile or computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
We will not sell, distribute or lease your personal information to third parties (i.e. parties not related to NTUC) unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We rely on you to ensure that the personal information you provide is current, complete and accurate. If there are changes to the personal information you have provided or if you believe that any information we have of you is incorrect or incomplete, please update your information on www.ntuc.org.sg.
We will promptly update our records to ensure the accuracy of your personal information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you wish to:
We will respond to your request within thirty (30) business days. If we are unable to do so within thirty (30) business days after receiving your request, we will inform you in writing of the time by which we will be able to respond to your request. If we are unable to process your request, we will inform you of the reasons why we are unable to do so (except where we are not required to do so under the Personal Data Protection Act 2012 (Act 26 of 2012).
If you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, you may contact our Data Protection Office at email address dpo@ntuc.org.sg.
For NTUC Union Membership matters, please chat with NTUC Membership Services at ntuc.co/chat.