Do note that this is a general overview of the LAP application process for legal assistance. The NTUC union member’s application may be processed differently, depending on the facts of the member’s case.
You may apply for the LAP on the MyNTUC App or NTUC uPortal to access the LAP Registration Form.
You may approach your union or association, or contact our hotline at 6213 8008 for assistance. Please bring your silver membership card and any other document relevant to your application.
If approved, you will receive a Confirmation Letter (either a soft copy or a physical copy) to use to consult a law firm from the LAP. Please show the Confirmation Letter (either a soft copy or a physical copy) to the law firm for the consultation.
You have 4 weeks from the date of the Confirmation Letter to consult and/or engage a law firm from the LAP. You will be responsible for paying the law firm’s fees.
Once you receive the Confirmation Letter, you will be provided with the panel of law firms for the area that relates to your legal matter.
You may check the law firms’ profiles on the Internet, and contact these firms for any clarification before engaging the law firm.
You may refer to the contact information sheet in the Confirmation Letter and contact the law firms for any clarification. NTUC will not assist you to choose a law firm.
Please identify yourself as an NTUC Member during the call or during your initial correspondence with the law firm. You should ask the law firm if it charges for the initial consultation.